👥 Module · CRM

CRM — your customer, in 360°.

A unified customer record across purchases, repairs, appraisals, marketing engagement, and lifetime value — plus a dedicated Rolex client workflow for allocations, vetting and wishlist.

Lifetime valueSince 2018

$84,300

Last purchaseRolex Datejust 41 · Loc 88

$10,800

Open repairBracelet refinish · vendor

ready 5/14

WishlistGMT-Master II · Pepsi

notify on

Illustrative example. Sample data, not actuals.

What's inside

✓
Customers & clientsCustomer 360 with purchases, repairs, appraisals, anniversaries, wishlist.
✓
Outreach & messagesInbound and outbound messages, threaded by customer.
✓
Marketing engagementCampaign opens, clicks, audiences and consent state.
✓
Insights & automationsDashboards, automations and trade-book activity.
✓
Rolex workflowAllocations, communications, FEO, RCPO, releases, vetting, wishlist and on-hand.
✓
Calendar & supportCustomer-facing calendar bookings and service support thread.