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🔧 Module · Repairs

Repairs — drop-off to pickup, in one thread.

Service intake, status tracking and customer communications — including appraisals, care plans, claims, and an orderbook for jewelry-makers and watchmakers.

What's inside

  • IntakeTake in repairs at any store; capture photos, serials, condition notes and quotes.
  • Open ordersLive status across in-house, at-vendor, and ready-for-pickup.
  • AppraisalsAppraisal intake, draft, review and orders, threaded with the customer.
  • Care plansJM Care Plans with claim handling, settings, and policy management.
  • Forms & business rulesConfigurable intake forms, pricing, supplies and triage rules.